Terms & Conditions

Below are terms and conditions for Travel Accom web pages and products.

Booking Requests
All booking requests are subject to availability. Bookings are only confirmed with an email receipt.

Payment Terms
All bookings must be prepaid. One full payment is received, a prepaid voucher will be issued.

Rates Validity
All prices are valid for dates indicated. Unless otherwise stated, rates are quoted in currency of destination country. Accommodation prices are for room only and do not include transfers or meals unless indicated. Children prices are based on the use of existing bedding and prices for additional bedding are available upon application. Rates are subject to change without notice.

Quotations
All quotations are subject to availability and are not guaranteed until the booking is confirmed and deposited. Prices quoted are final once full payment is received. Travel Accom Pty Ltd (T/A Australian Accommodation & NZ Accom) is a booking agent and not a travel agent.

Deposits
A deposit of 20% of the total booking amount is required within 7 days of confirmation of booking unless otherwise advised. Bookings not deposited will cancel automatically without notification after this time. Certain products/services attract different deposit requirements and these will be advised to you in writing at the time of booking. All deposits paid to Travel Accom PTY LTD are non refundable except in the event of extreme hardship, in the opinion of Travel accom. We reserve the right to cancel the booking and relinquish all money owing to the product, subject to them being in the agreement.

Final Payment
Final payment is required 1 month prior to travel unless otherwise advised. Bookings made within 30 days of travel, final payment is due within 48 hours of confirmation. Bookings made within 7 days of travel, final payment is due on confirmation. If not paid when due, Travel Accom P/L reserves the right to cancel bookings without notice. Vouchers will not be issued until final payment is received. Certain products/services attract different payment requirements and these will be advised to you in writing at the time of booking. The credit card holder gives Travel Accom and or the supplier (with the conset of Travel Accom) authority to debit the credit card for any money owing from this booking in accordance with the terms and conditions.
Some payments will attract credit card surcharges.

Cancellation Policy
All cancellations must be received in writing, either via email or facsimile. (See Below for Private Properties special terms) Bookings cancelled 30 days or more prior to travel will have no further cancellation fees apart from the original deposit (private properties have different cancellation policies). Bookings cancelled between 14 days and 30 days prior to the day of travel will forfeit the 50% of total amount plus any additional fees incurred by us from the supplier. Bookings cancelled within 14 days prior or less means that the customer is liable for the full balance. Certain products/services will apply additional cancellation charges and these will be advised to you in writing at the time of booking. It is at the full discretion of Travel Accom as to what monies are refundable. All deposits for peak season are not refundable without exception. When a refund is issued back to a credit card a %5 refund fee will be charged.

Private Property Special Terms
All bookings require a deposit of 50% of the total value of your accommodation payable within 7 days of the booking being made. Bookings cancelled more than 3 months prior to the proposed occupancy, will receive a refund of any deposit paid (LESS CANCELLATION ADMIN FEE OF $150 AND) less any Credit Card or other transaction fees incurred. Bookings cancelled within 3 months of arrival date, will receive NO refund unless the property can be re-booked, in full for the same dates, less any charges incur